A DECADE in business is certainly a milestone to be proud of, and this is exactly what Robbo’s Inside to Out is celebrating over the next ten days in Bombala!
Yes, it has been a full ten years since Dick and Jenny Robinson first purchased Jolly Rogers in the main street, and the business has certainly transformed and succeeded over that time.
Readers may remember Jolly Rogers as a variety store providing cheap lines of gifts, toys and homewares, but the Robinsons had a clear plan to turn it into much more.
One of the biggest changes was the incorporation of a garden centre at the back of the premises, with this addition instantly expanding and improving the business.
The other large change was to move into a more upmarket range of wares, departing from the cheaper lines of products to offer customers better quality gifts, homewares and toys.
“The shop has really grown over the ten years, and has successfully stood the test of time,” Jenny said.
“We have had very good local support from both Bombala and Delegate, and we genuinely thank the community for this. Without our local customers we wouldn’t be here.
“Having said that, we have also recently seen a big increase in passing trade from tourists in the area, and that has been great.”
Indeed, the team at Robbos has witnessed many changes take place in the local business sector over the past ten years, watching several other retailers come and go.
Like its fellow Bombala businesses, the increase of online shopping has been amongst the challenges Robbo’s has had to face, but they have been pleased to be able to branch out in other areas.
Examples include creating a Facebook page and the distribution of catalogues for both its gift and toy ranges, while Jenny also explains that the store’s ever changing array of stock is a big part of the business’s success.
“We have many customers coming in and commenting that they just can’t find the broad range of quality wares that we have elsewhere, and that’s definitely an advantage,” she said.
And building the range has been one of the real joys of running Robbo’s Inside to Out, with Jenny saying that attending the many trade fairs to secure the latest home and giftware trends has been a highlight.
Another has been the wonderful staff that the business has been able to employ, with Jenny saying that great workers have certainly contributed to the success of the past ten years.
They will be among the things that the Robinsons will miss most now that they have decided to move on and put Robbo’s Inside to Out on the market.
“We have greatly enjoyed the past ten years, and have loved being in business here,” Jenny said.
“We always had a ten year plan, and now that we’ve achieved that milestone, we’re ready to move into retirement once we find a buyer.”
But for now, let’s get back to that birthday! There’s a wonderful ten year celebration to be enjoyed as Robbo’s Inside to Out marks the big occasion with a very special offer.
To celebrate the birthday, Robbo’s customers need spend just $10 to receive 10% off, and get in the running to win a $100 gift voucher. And how long will the offer last? Why, ten days of course!